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Lushain
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Message 1 of 2
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My laptop has a yellow dot that makes the touchpad freeze

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Widow 10

Widows 10 hp laptop

 

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1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
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@Lushain,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • Where is the yellow dot? (is it on the screen or the touchpad)
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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