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‎02-28-2019 04:36 AM

HP Recommended
Product: Pavillion 17-e119wm
Operating System: Microsoft Windows 8.1 (64-bit)

I was playing a video game and it turned off all of a sudden. I thought it was prolly a low battery until I tried charging to no avail. I tested the charger with another laptop, it worked  I also tried the battery and it also worked. I even tried connecting the charger after removing the battery, it still didn't turn on. It's not even indicating whether it's charging

2 REPLIES 2

‎02-28-2019 04:44 AM

HP Recommended

Hi
Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).


ANY LED's or Beeps?

Was this reply helpful? Yes No

‎03-03-2019 02:22 AM

HP Recommended

I already said it's not turning on now

@Lil_Boy_Blue wrote:

Hi
Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).


ANY LED's or Beeps?

 

Was this reply helpful? Yes No
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