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Atuazon
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Message 1 of 2
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My laptop shuts down even though the battery is still full, what can I do to fix this situation?

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elitebook 850 g4 notebook pc (energy star) drivers
Microsoft Windows 10 (32-bit)

elitebook 850 g4 notebook pc (energy star) drivers - P4H50EA#ABV

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iomare
Level 15
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Hi,

Try running a battery check on the notebook

https://support.hp.com/us-en/topic/diagnostics?category=computing&issue=battery-adapter-issues

 

The product number you provide P4H50EA is for a 15-ac146ne

not a elitebook 850 g4

 

Let me know,

David

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