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24akash99
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My laptop shuts down when on battery and it starts for a minute and shuts down suddenly

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Microsoft Windows 10 (64-bit)

My laptop shuts down when on battery and it starts for a minute and shuts down suddenly and when I remove the battery and run it with chargind on without the battery plugged in it works. I have updated my windows to the latest version and I am trying to update BIOS to latest version.The battery I have is a new battery which is 6 months old. I also get the error CMOS failure when the battery is 30% it shuts off and i get CMOS failure I usually enable legacy support and it works but now the system starts for a minute and shuts off when battery is on

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praveen196
HP Support Agent
HP Support Agent
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@24akash99 Welcome to HP Community!

 

Please provide the correct product number.

 

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http://support.hp.com/us-en/document/c03754824

 

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