11-02-2016 04:13 PM
Restored machine to factory settings & now MS office Suite no longer works. Need valid Product Key. The One on the bottom of my machine is no longer valid for some reason.
11-06-2016 07:25 AM
Welcome to the HP Forums,
I hope you're well :)
As I understand you need a Valid Product Key for MS Office 2010 Suite since you've recently restored back to factory defaults,
Don't worry as I should be able to help you find a solution for this concern,
The Microsoft Office program is usually a trial version and lasts only for either one installation or 90days,
Nonetheless, if you paid extra to avail the full version of this program, you might have received a media/DVD along with the computer during purchase of the product,
The same would contain the product key required to activate your MSOffice,
For more details, however, I will need your product number: Click here to find it
Let me know how that pans out,
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
I am an HP Employee