cancel
Showing results for 
Search instead for 
Did you mean: 
Twin-15
New member
1 0 0 0
Message 1 of 1
91
Flag Post

Need to replace the battery but can't remove the back from my laptop, optical drive can't be removed

HP Recommended
Example: HP Pavilion 17-ar050wm
Microsoft Windows 10 (64-bit)

Need to replace the battery but can't remove the back from my laptop, optical drive can't be removed. The Help video shows a 10mm P1 Philip's head screw on the back case that needs to be removed in order to remove the optical drive. MY laptop does not have one. I have the back all loosened up but don't dare go any further because it's still connected near the optical drive. How do I removed the optical drive and finally the back casing??

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation