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Myra8
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New HP laptop. bought Office 2019 which does not include OneDrive. Word wants OneDrive. ???

HP Recommended
HP Laptop 17t-by400
Microsoft Windows 10 (64-bit)

Purchased Microsoft Office 2019 which is supposed to contain only Excel, Word, and PowerPoint.  When I try to get into Word I get the following error message:  Unable to create new documents.  A problem with your OneDrive account is preventing you from creating a new document.  Go to OneDrive to learn more.  

 

How can I sever Word and One Document.  Will also need to do for Excel and Power Point.

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banhien
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@Myra8 

 

OneDrive is from Microsoft, normally it comes with new Windows 10 as default. I know it is very convenience one way but I don't use it because I don't trust big brother. You can save your files using local drive(s). But if you wish, you can have OneDrive from Microsoft. Please use the following way to get one

 

             https://support.microsoft.com/en-us/office/video-sign-in-or-create-an-account-for-onedrive-personal-...

 

Regards.

BH
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