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‎02-12-2019 02:26 PM - edited ‎02-12-2019 02:31 PM

HP Recommended
Product: HP pavilion 15cs0003no,
Operating System: Microsoft Windows 10 (64-bit)

Like the title says, I bought this laptop today and I can´t find Realtek HD Audio Manager anywhere on my computer, and when i try to switch from Realtek(r) audio (Driver ver:  6.0.1.8515 (which is the newest driver I can find for this pc)) to high definition audio device (in device manager) the option isn´t there, only the single driver. ( ver:  6.0.1.8515 )

 

What the hell is going on? And what can i do to solve this?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-12-2019 02:52 PM

HP Recommended

@MrIneedHelpmuch 

 

Your machine has  B&O PLAY, dual speakers, HP Audio Boost. Can you see B&O Audio Control as shown:

 

                 BandOa.png

 

That is one reason you can't find  Realtek HD Audio Manager.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎02-12-2019 02:52 PM

HP Recommended

@MrIneedHelpmuch 

 

Your machine has  B&O PLAY, dual speakers, HP Audio Boost. Can you see B&O Audio Control as shown:

 

                 BandOa.png

 

That is one reason you can't find  Realtek HD Audio Manager.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎02-12-2019 03:05 PM

HP Recommended

Ahha, that explains it, kind of sad, I really liked Realtek HD Audio Manager, but I guess I will have to learn something new! Thanks.

 

However, on another note but still withinthe same subject, I´m trying to disable audio enhancements, but the option isn´t in preferences, nor can I really find it in the audio programs you listed, does it go under a different name, or doesn´t realtek allow that change?

Was this reply helpful? Yes No

‎02-12-2019 08:40 PM

HP Recommended

@MrIneedHelpmuch 

 

Since B&O is licensed to HP machines B&O software is included in Realteck software.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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