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Nikos87
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Message 1 of 2
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No HP care pack available for my laptop

HP Recommended
HP Pavilion - 15-bc405nv
Microsoft Windows 10 (64-bit)

Hi,

 

I have emailed HP many times regarding a warranty extension for my laptop but I haven't received any reply by them. My warranty expired and I want to extend it. However when I'm entering my laptop's serial number, it keeps saying that there is no HP care pack available for my laptop. Do you know what can I do? Many thanks for your time.

1 REPLY 1
WAWood
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Message 2 of 2
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HP Recommended

@Nikos87 

Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues. For these issues, you will need to contact HP Customer Support.

 

I've been told that HP does not provide support via email -- so that could be the issue with no replies.

 

HP contact info: https://support.hp.com/us-en/contact-hp?openCLC=true

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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