No battery is detected and laptop only working when plugged in

[Vrinder]

Hello, I am having this issue where my laptop unexpectedly shut down. I tried turning it back on, but my pc was out of battery. So I plug-in the charger and it starts charging, On the right-down side of the taskbar it says "No battery is detected.". Now the laptop never charges to the fullest as I cannot see how much it charges.

Also now the laptop is never charged. PC only works when it is plugged in, otherwise it shuts down.

Please advice.

Thanks,

Vrinder

[Echo_Lake]

@Vrinder

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that your getting an error Plugged in not charging, to provide an accurate resolution, I need a few more details:

• Did you make any changes to the settings of your PC prior to the issue?
• Does the notebook shut down immediately (right after you unplug the charger)?

While you respond to that, let's try these steps: 

• 1. Go to Start, search for Device Manager, and open this result.
• 2. Expand batteries.
• 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
• 4. Shut down the computer. 
• 5. Disconnect the charger.
• 6. Remove the battery. (only for removable battery)
• 7. Hold down the power button for 1 minute.
• 8. Insert the battery only. (only for removable battery)
• 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.