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‎05-16-2021 09:31 AM

HP Recommended
Product: 14s-fq1006ur
Operating System: Microsoft Windows 10 (64-bit)

I bought brand new laptop, installed win10 on it and i dont have any wifi connections. Turns out that it also doesn't appear in device manager. My device doesn't have lan port, can't use wifi without driver and there are no drivers for my laptop on hp website. What can i do/Where can i find drivers for my laptop?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-16-2021 09:43 AM - edited ‎05-16-2021 09:46 AM

HP Recommended

Hi:

 

You need this wifi driver...

 

2024.0.10.221

 

https://ftp.hp.com/pub/softpaq/sp112501-113000/sp112619.exe

 

I can't find the driver page for your notebook's model series either.  This site should work, but I would advise against using any of the BIOS updates.

 

HP 14-f0000 Laptop PC series Software and Driver Downloads | HP® Customer Support

 

Once you get the wifi connected, you can install the HP support assistant software which should automatically find the drivers you need...

 

HP Support Assistant | HP® Official Site

 

Click on the orange download button on the upper right side of the webpage.

View solution in original post

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3 REPLIES 3

‎05-16-2021 09:43 AM - edited ‎05-16-2021 09:46 AM

HP Recommended

Hi:

 

You need this wifi driver...

 

2024.0.10.221

 

https://ftp.hp.com/pub/softpaq/sp112501-113000/sp112619.exe

 

I can't find the driver page for your notebook's model series either.  This site should work, but I would advise against using any of the BIOS updates.

 

HP 14-f0000 Laptop PC series Software and Driver Downloads | HP® Customer Support

 

Once you get the wifi connected, you can install the HP support assistant software which should automatically find the drivers you need...

 

HP Support Assistant | HP® Official Site

 

Click on the orange download button on the upper right side of the webpage.

Was this reply helpful? Yes No

‎05-16-2021 09:49 AM

HP Recommended

Thank you very much! Wi-fi is working now!

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‎05-16-2021 09:51 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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