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Ilya_K
New member
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Message 1 of 4
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Not working Light Studio – Laptop HP OMEN 15-en0027ur

HP Recommended
Laptop HP OMEN 15-en0027ur
Microsoft Windows 10 (64-bit)

Hello! From the very beginning, Light Studio does not work, does not see the laptop on the diagram. 

ZrJJlPLtbwgoMr

 

The support page says that my model has RGB backlit keyboard support.

VrwX47Pcj7z0Pm

 

Also found no solution on this support page. I have no LightStudioHelper job in Task Scheduler:

VrwX47Pcj7zMbm

Resetting the app didn't help either.

 

I have read all the forums and reviews, nowhere is there a specific solution to the problem, so I am writing here.

 

Help me and hundreds people!

3 REPLIES 3
banhien
Level 20
Level 20
99,983 39,024 12,991 27,296
Message 2 of 4
Flag Post
HP Recommended

@Ilya_K 

 

Please try

 

            https://h30434.www3.hp.com/t5/Gaming-Knowledge-Base/How-to-use-OMEN-Light-Studio-and-How-to-fix-the-...

 

Regards.

BH
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Ilya_K
Author
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Message 3 of 4
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HP Recommended

@Banhein 

Try what?

 

But i tried everything again from "Cannot find your RGB device in OMEN Light Studio APP" and nothing changes.

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Ilya_K
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Message 4 of 4
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HP Recommended

My problem is still not resolved. I'm waiting awesome hp support!

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