• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-12-2023 11:07 AM

HP Recommended
Product: HP Gaming Pavilion - 15-cx0112ng

Hello everyone,

 

I have a HP Gaming Pavilion Notebook and I did a reset to delete every data to clear the system. Everything was fine until I recovered my old save files from my Acer Notebook. The Problem is that I didn´t recover files manually instead I recovered the whole old Notebook to the new one. Now the name of my HP Notebook is the Aspire-E5 573G and that is definitely the name of the old Acer.  There is an Acer folder too. The folder also appears after a reset of the notebook. That can´t be correct, right? I don´t know if that is even a big problem or can I just ignore this and delete the acer files. I tried to rename the Notebook but that was not possible. 
The second problem is that there is a error message if I try to change the settings in the Nvidia control panel of my graphics card (GTX 1050Ti). Error message: "The Nvidia Display Settings are not available." 

That appears after every restart of my notebook. I solved it by installing the drivers from the Nvidia Website but after a reset because of a new Windows Update or something else the same message appears.

Are these problems related to each other maybe? 

I hope I explained the my problems understandable. 

 

If anyone has ideas please share them with me.

Thanks

 

Screenshot (2).png

 

 

 

Screenshot (1).jpg

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.