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‎03-15-2017 12:33 PM

HP Recommended
Operating System: Microsoft Windows 8.1 (64-bit)

MY notebook hasn't updated windows/or anthing else thru HP support Assistant for several months. Always says there are no updates! Don't know what happened!! I don't use this very often other than pay bills otherwise I use a tablet for most everthing else.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-15-2017 04:04 PM

HP Recommended

@LPM_1

 

Hello;

Allow me to welcome you to the HP forums!

 

Have you tried Windows Update directly to see if there are any updates?

 

Also, you should check the Update History there to confirm that you have been receiving and processing prior Windows Updates.

 

Please let us know what you find out.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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5 REPLIES 5

‎03-15-2017 04:04 PM

HP Recommended

@LPM_1

 

Hello;

Allow me to welcome you to the HP forums!

 

Have you tried Windows Update directly to see if there are any updates?

 

Also, you should check the Update History there to confirm that you have been receiving and processing prior Windows Updates.

 

Please let us know what you find out.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎03-16-2017 06:48 PM

HP Recommended
Yes I have, every time I get on I check for updates and nothing iis there. I have settings to inform me when there are updates but never nothing there so I manually check. Thanks!!
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‎03-16-2017 06:51 PM

HP Recommended
Yes I have, every time I get on I check for updates and nothing iis there. I have settings to inform me when there are updates but never nothing there so I manually check. Thanks!!
I checked the history and nothing there either!
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‎03-27-2017 11:49 AM

HP Recommended
Still no help, I've done everything and no change. Can someone please help me?¡
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‎03-27-2017 01:01 PM

HP Recommended
Problem still exists!
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