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‎12-22-2020 01:56 PM

HP Recommended
Product: OMEN Laptop - 15-ek0008ca
Operating System: Microsoft Windows 10 (64-bit)

On Omen/HP website it says that I can customize the lighting on my OMEN Laptop - 15-ek0008ca RGB Keyboard: “you can customize and optimize everything from performance controls to the RGB keyboard” However when I tried doing that using the Omen Light Studio from the Omen Gaming Hub, nothing works. My laptop is not showing up in the layout and I’m not able to adjust the RGB Keyboard lights. Please advise.

4 people had the same question
3 REPLIES 3

‎12-22-2020 02:05 PM

HP Recommended

@XT2020 

 

Please use the following guide to fix

 

          https://h30434.www3.hp.com/t5/Gaming-Knowledge-Base/How-to-use-OMEN-Light-Studio-and-How-to-fix-the-...

 

Regards.

BH
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‎12-22-2020 02:47 PM

HP Recommended

Thanks this is helpful. 

 

However I still can't see my Omen 15 in the Light Studio Layout screen.

I searched the Task Scheduler and don't see any LightStudioHelper

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‎01-29-2021 02:53 PM

HP Recommended

Im having the same problem, not being able to see the omen  15 in the studio layout screen

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