Office 365 license expired after mother board change in HP laptop

[Prakhar-Dwivedi]

Getting this error after motherboard change, can anyone help on this?

[Dragon-Fur · Accepted solution]

@Prakhar-Dwivedi 

Welcome to the HP English Community --

Microsoft owns and controls licensing for all its products.

Suggestion --

Contact Microsoft Support in your region.

Explain how and why you lost your license and ask for help to retrieve your credentials.

Be prepared to offer proof of identity when you talk to Microsoft.

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Question / Concern Answered, Click my Post "Accept as Solution"

[Prakhar-Dwivedi]

I tried contacting Microsoft, but they say that the license was not tagged with my email address, so they can't help. They mentioned the issue can be fixed by HP only.