-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: Omen Gaming Hub wont let me use Rewards
Create an account on the HP Community to personalize your profile and ask a question
10-13-2021 07:36 AM - edited 10-13-2021 10:50 AM
I keep getting this message on the Rewards tab and I can't find a solution, All software has been erased and reinstalled including Windows with no fix...
Message Shown: "We detected another HP Account associated with a Rewards account on this device. Please sign out and sign back in with the original HP Account to access rewards."
I have tried signing out and signing back in and this is the only email address that I have ever used.
Solved! Go to Solution.
Accepted Solutions
10-14-2021 07:29 AM
Welcome to the HP Support Community!
I want to thank you for taking the time to speak to us today. Your business means a lot to us. As we have limited support boundaries in the support community as of now.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
ECHO_LAKE
I am an HP Employee
10-14-2021 07:29 AM
Welcome to the HP Support Community!
I want to thank you for taking the time to speak to us today. Your business means a lot to us. As we have limited support boundaries in the support community as of now.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
ECHO_LAKE
I am an HP Employee
Didn't find what you were looking for? Ask the community