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Optical Drive Not Detected After Install of New Hard Drive

HP Pavilion g7-1328dx Notebook
Microsoft Windows 7 (64-bit)

I recently replaced my hard drive with a SSD and put a fresh install of Windows 7 Home Premium edition on my laptop. I've had a lot of trouble getting all the drivers to work but fixing the optical drive seems to be giving me the most trouble.

 

I've looked around on this website and on several forums. I've gone into the device manager where the DVD/CD-ROM DRIVE entry only appears when I select to see hidden devices, and even then it is not the optical drive that is installed but something to do with my android phone so scanning for hardware changes makes no difference.

 

I have seen tips on going into the registry to delete two files named upperfilters and lowerfilters, neither of which exist in my registry. 

 

The drive can be seen from my BIOS but appears nowhere else. When I insert a disc I can hear and feel it moving so the hardware is still functioning. 

 

When I installed the new hard drive, I did not unplug anything else so I am certain that the drive is just as connected as it was before when it was working properly.

 

Any other suggestions?

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Optical Drive Not Detected After Install of New Hard Drive

Hello @RedXXVI,

 

Thank you for visiting the HP Support Forums! The forums are a great place where you can find solutions for your issues, with help from the community!

 

I read your post about the issue with the Optical Drive, and wanted to assist you!  I understand that you are having trouble with it, after installing a SSD.

 

First, try reviewing the following document, and let me know how it goes:

HP PCs - CD/DVD Drive Is Not Detected (Windows 7)

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

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Optical Drive Not Detected After Install of New Hard Drive

Those are all the steps I detailed in my original post that did not work.
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Optical Drive Not Detected After Install of New Hard Drive

Hello @RedXXVI,

 

Thank you for the quick reply!

 

Try testing the hardware using the Components Test.  The document here can help:

HP Notebook PCs - Testing for Hardware Failures (Windows 7, Vista)

 

If everything passes, then try restoring the BIOS using the following document:

HP Notebook PCs - Restoring the BIOS

 

Please post back with the results.

 

Regards!

SDF15
I work on behalf of HP

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