cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
pk141200
New member
2 0 0 0
Message 1 of 2
183
Flag Post

Overheating lockups and freeze all application

HP Recommended
Example: Pavilion dv6 3208tx
Microsoft Windows 10 (64-bit)

Product name :-pavilion dv6 3208tx

Product number:- LK364PA
 Windows 10 64 bit 

3 gb ram and I3 processor.

The problem is in my laptop is over heating and the spin of wheel so noisy then lock ups and freeze all the running application and switch off ...

Also issues in  BIOS updating..

Please help me to get out these bugs..

Reply :- [Personal Information Removed]

1 REPLY 1
iomare
Level 15
Level 15
12,522 9,775 2,491 5,184
Message 2 of 2
Flag Post
HP Recommended

Hi,

Can you try performing HP hardware diagnostics at boot and see if there are any hardware problems

Turn off the PC by holding the power button until complete shutdown.

Turn on the PC and repeatedly press ESC until startup menu appears.

Press F2 to enter diagnostics.

Try performing the system test and see if there are any failure ids.

 

Let me know,

David

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation