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HP Recommended
HP ENVY Photo 7855 All-in-One Printer
Microsoft Windows 10 (64-bit)

Hi,

I was wondering if I could delete the hp software on my pc/smartphone, as I changed printers due to a problem with my printer.

Please advise.

Regards

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@teresa824 

 

Yes, you can remove printer software / applications for any device you no longer have.

 

For example,

If you no longer have any HP printers, all the software / applications can be removed.

 

No more HP printers?

Uninstall the HP Smart Windows application from your computer

 

Settings > Apps > Apps and Features

Find HP Smart in the list > Click and Uninstall

Restart the computer and log in

 

=====================================================================

What if??

 

If you still have an HP printer, but not the device that is listed in your HP Smart application,

(You can) Hide / Remove a unwanted printer from the HP Smart Application

 

HP Smart for Windows

 

Open HP Smart > Click on the printer you do not want >  Settings > Manage > "Hide Printer"

 

Example - HP Smart Windows - Main Menu

HP_Smart_W10_Main_Menu_5HP_Smart_W10_Main_Menu_5

 

and / or

Remove unwanted printer from HP Smart Mobile

HP_Smart_Mobile_Main_Menu_13HP_Smart_Mobile_Main_Menu_13

 

 

============================================================================

What about the printer software?

 

Uninstall Existing Printer Software (Full Feature Software)

 

What about the full driver software for a printer you no longer have?

 

Each HP printer has its own copy of the full driver software - unlike the application, which can manage / connect to more than one printer, each software installation is for that particular printer.

 

Uninstall HP printer software and drivers

Reminder

Windows > Uninstall HP printer software > Restart.

Open and check / remove the printer from Devices and Printers list.

 

Control Panel > icon view > Programs and Features >

Find / Select > Uninstall the printer software

Restart the computer and sign  in

 

NOTE:  If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...

Microsoft:  Fix problems that block programs from being installed or removed

OR

Revo Uninstaller (Free version)

then

Restart the computer and sign in

 

========================================================================

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP ENVY Photo 7855 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@teresa824 

 

Yes, you can remove printer software / applications for any device you no longer have.

 

For example,

If you no longer have any HP printers, all the software / applications can be removed.

 

No more HP printers?

Uninstall the HP Smart Windows application from your computer

 

Settings > Apps > Apps and Features

Find HP Smart in the list > Click and Uninstall

Restart the computer and log in

 

=====================================================================

What if??

 

If you still have an HP printer, but not the device that is listed in your HP Smart application,

(You can) Hide / Remove a unwanted printer from the HP Smart Application

 

HP Smart for Windows

 

Open HP Smart > Click on the printer you do not want >  Settings > Manage > "Hide Printer"

 

Example - HP Smart Windows - Main Menu

HP_Smart_W10_Main_Menu_5HP_Smart_W10_Main_Menu_5

 

and / or

Remove unwanted printer from HP Smart Mobile

HP_Smart_Mobile_Main_Menu_13HP_Smart_Mobile_Main_Menu_13

 

 

============================================================================

What about the printer software?

 

Uninstall Existing Printer Software (Full Feature Software)

 

What about the full driver software for a printer you no longer have?

 

Each HP printer has its own copy of the full driver software - unlike the application, which can manage / connect to more than one printer, each software installation is for that particular printer.

 

Uninstall HP printer software and drivers

Reminder

Windows > Uninstall HP printer software > Restart.

Open and check / remove the printer from Devices and Printers list.

 

Control Panel > icon view > Programs and Features >

Find / Select > Uninstall the printer software

Restart the computer and sign  in

 

NOTE:  If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...

Microsoft:  Fix problems that block programs from being installed or removed

OR

Revo Uninstaller (Free version)

then

Restart the computer and sign in

 

========================================================================

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP ENVY Photo 7855 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.