Post new question
Posts: 1
Member Since: ‎03-01-2014
Message 1 of 1 (359 Views)

Password problem

I have a new Pavolion n266sa running windows 8.1.

In IE 11, when trying to log into a web site that has upper case characters in the password I get:


A blue bar below the favourites bar.

In that bar, from the left is:

Aan arrow pointing upwards, with a tail and a small box with 4 black dots in, then the word 'Password' in white, a white box the the word 'submit' in black in a white box.


Sorry I can't post a picture.


I am unable to log in at all, even if I out the website password in the box.

I get back the message 'Invalid credentials. Please try again'


Anyone any ideas on how to solve this please?

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation