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Honor Student
Posts: 2
Member Since: ‎09-07-2016
Message 1 of 1 (71 Views)

Plugged in Not Charging

Product Name: Envy x2
Operating System: Microsoft Windows 10 (64-bit)

After searching Forums and speaking to HP regarding this message/issue I have done the on board testing which  told me the battery was at fault(eroneously) I found a post asking me to check the tiny copper pin on the charging cord that plugs into the PC and sure enough it was bent and after straightening it the problem is solved,

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