• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ProBook 440 G6 Notebook PC
Microsoft Windows 10 (64-bit)

Hi.

Laptop that I use is one that I've received to use for my education.

Recently the battery icon keeps telling me that the battery is not charging although it is plugged in. I have checked the charger and everything is fine with it. I've checked around Microsoft forums and found no answer that has helped. Uninstalling drivers etc. I have yet to try removing and reconnecting the battery from the laptop but since I know software better than hardware, the tech personal at my school will have to do it for me.

Since I won't see them until Thursday next week, I wondered if it would be worth asking on the forum for HP laptops.

Is there any way to fix this without having to remove and re-insert the battery?

 

It does not seem to fall below 90% and I have read somewhere on Microsoft that some laptops are set to only charge up 'til a certain point, let the battery fall to point B and then back up to whatever the max is set to be at. I'm not sure if the battery drivers have just bugged out or if there is anything icky with the hardware, which I doubt there is.

xo,
Agnessia
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.