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04-05-2019 02:57 PM
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04-07-2019 12:33 PM
@ownerd
Thank you for posting on the HP Support Community.
After reading your post, I did go through the Maintenance and Service Guide of your product and found that you have Intel i7-6700HQ system board, GeForce GTX 965M, 4 GB "MOTHERBOARD DSC 965M 4GB i7-6700HQ" installed on the PC.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee