cancel
Showing results for 
Search instead for 
Did you mean: 
Himanshu_2014
New member
1 0 0 0
Message 1 of 2
356
Flag Post

Pre Installed Microsoft Office Home and Student 2019 Activation Issue

HP Recommended
HP 14CR2000TU
Microsoft Windows 10 (64-bit)

I purchased new laptop HP 14CR2000TU pre installed Office Home and Student 2019, but I unable to activate office with my new outlook account. i attached error message of screenshot. please help me out with this

 

office.PNG

1 REPLY 1
WAWood
Level 16
Level 16
32,758 32,658 2,973 7,300
Message 2 of 2
Flag Post
HP Recommended

@Himanshu_2014 

First off, no picture is being shown.

 

Second, Office 2019 Home and Student does not include Outlook. It includes only Word, Excel, PowerPoint, and OneNote.

 

IF you are having activation issues with Outlook and you purchased that separately, you will have to contact Microsoft Support for that.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation