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HP Recommended
HP G3 840
Microsoft Windows 10 (64-bit)

Hello,

 

We have multiple g3 840s in use at the company i work at. Recently nearly all of them have had the same problem with print preview. When you try to print from any browser(tested with chrome, edge, firefox and internet explorer) or adobe acrobat the print preview window comes up empty and the only way to close it is closing the whole program or tab in browser. Some users also have the same problem with the "save as" window in acrobat. All microsoft apps are fully funtional though and their printer previews work. We have tested updating all the problematic laptops to latest hp and windows updates but the issue is still there. Anyone else run into this?

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