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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Problem in Webcam

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04-14-2020 11:06 PM
internal Webcam is already installed from the company and it is also working in window 7 but after install of window 10,webcam is no more working. Also in device manager Imaging devices category is missing.
KIndly suggest.
04-17-2020 02:20 PM - edited 05-25-2020 12:42 PM
@vikash7801 If the drivers for the Imaging devices, which include the webcam, are not displayed in the Device Manager, here's all you need to do, to resolve this issue, once and for all:
Check the anti-virus program settings & ensure it isn't blocking the camera and the same should resolve the issue, if this doesn't help, try the below steps:
Learn how to restore an HP webcam in Windows Device Manager
Restart your computer.
If the problem persists, continue using these steps.
In Windows, search for and open Device Manager.
If there is no Imaging devices category listed, select Action, then Scan for hardware changes.
If Device Manager does not recognize the webcam after the scan, use Microsoft System Restore to go back to a time when the webcam was working properly.
If problems persist, the webcam might have become unplugged internally, and the computer might require service to correct the issue.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
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have a good day, ahead.
Riddle_Decipher
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