Problem with HP Envy X360 and HP Tilt Pen

[templarknight94]

Hi, first off I’m not sure I’m posting in the right place but here goes. I brought a HP envy X360 last week, and it has worked very smoothly. I brought a HP tilt pen for use with GIMP as I am a digital artist. When I brought the product I saw my laptop on the list of fully compatible products, however I cannot get my laptop to register any kind of pen sensitivity settings at all. This makes it impossible for me to draw properly! Is there any way to troubleshoot pen sensitivity for the HP tilt pens? I cannot see anything on HP’s website and I’m at my wit’s end. 

[Echo_Lake]

@templarknight94
Thank you for posting on the HP Support Community.

I have a few troubleshooting steps we could try to fix the issue:

Customize the pen settings in Windows 10.

1. In Windows, search for and open Pen settings.

2. Customize the pen settings:

   • Pen & Windows Ink: Choose which hand to write with, and enable or disable visual effects, cursor, and a setting to ignore touch input when using the pen.

     

   • Handwriting: Choose to write directly into a text field, change the font and font size, and choose to write with your fingertip.

     

   • Windows Ink Workspace: Customize additional pen settings (if supported by your pen). Settings include show recommended app suggestions; set pen shortcuts; and select pen behavior when you click once, double-click, or press and hold.

     

3. Save the settings and open an app to use your pen with the selected settings.

And, also download and install the following SoftPaq to update the tilt pen driver: https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95422.exe

Hope this helps! Keep me posted for further assistance.
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