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‎12-27-2019 02:26 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-ec0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello!  My laptop has 8.00 GB installed memory (RAM), but 5.92 usable. What is the problem and how to repair?(Sorry for bad english)

3 people had the same question
3 REPLIES 3

‎12-27-2019 03:05 PM

HP Recommended

@Artem23 

 

System uses 2.1GB of RAM for hardware. Windows needs around 3.5GB with 8GB system still has spare RAM after allocating 2.1 RAM for hardware mainly iGPU.

 

System will take RAM back when required.

 

Regards.

BH
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‎12-27-2019 04:58 PM

HP Recommended

.@Banhien           You misunderstood me. I know that the system takes up RAM. My Laptop generally has 8 GB, but I can use only 5.9 GB. The system already uses 3.0 of 5.9. I dont know where the rest is.

2019-12-28 (5).png

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‎02-24-2020 08:12 AM

HP Recommended

The thing is that the integrated GPU uses 2 -3 Gb of ram and you don't have any option in the BIOS to change it, so HP could give us a solution.

sergioz072_0-1582557113794.png

 

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