09-16-2019 11:30 PM
Please assist with the changing of serial number, Ct number etc after replacing a system board on the above mentioned laptop
09-17-2019 06:22 PM
Sorry, that is not something we can do here.
You will have to see if you can get an HP Service Center to do it -- and they will charge for it ...
If you live in the U.S., here is a link to the HP Service Repair Centers:
If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP