-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
38,402
8,243
3,266
HP Recommended
Sorry, but modern laptops tend to run hot. With the lighter cases, smaller sizes, faster processors, and more power graphics chips, the combination drives up the heat and can overpower the fan(s).
These laptops use Lithium-Ion batteries -- the same technology in use in lots of smartphones -- and the same techology that caused Samsung phones to catch fire and explode some years ago. So while the laptop is charging, it can get VERY hot -- hot enough to burn you, in some cases.
If you disconnect the charger and the laptop cools down a little, that is because the battery is not charging anymore.
About all you can do is purchase a laptop base containing fans that will then draw heat away from the laptop and possibly, cool it down so that it no longer overheats.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community