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Re: HP Pavillion unable to get wifi after an automatic upgrade (?)



Please can anyone provide any suggestions? I am having the same problems...


Communication says "Connection between access point, router, or cable modem and internet is broken" and another message says "network gateway is accessible but Windows couldn't receive network traffic from internet."


Other devices are still able to connect to wireless network

I can see available connections

Router has been reset

I am unsure as to what automatic updates may have occurred, not being infront of laptop right now.


Advice would be very much appreciated! Thank you.

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Re: HP Pavillion unable to get wifi after an automatic upgrade (?)

Hallo Karrinjerzy


Can you post back with the full Model No. and Product No. of your notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.


and provide me what Wifi card you have?

Could you please inform me what wireless card you have in your computer?

This can be found under device manager.

Right click on the windows icon in lower left cornor

Press on device manager.

Find a card with WIFI adapter or something with 802.11 in it.



I am an HP notebook/printer technician.

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