06-16-2016 03:34 AM
06-16-2016 04:42 AM
Thank you for posting in the HP Support forum.
I am not familiar in details with the HP SKU numbers but if you bought a new device, it should be new, not refurbished. Refurbished computers are used second hand renovated machines.
You can check the warranty of the machine and get some more info using the serial number:
Pavilion x360 with Win 10 are new devices so I can't believe it will be refurbished :)
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