cancel
Highlighted
shalini5 Tutor
Tutor
6 1 1 0
Message 1 of 2
137
Flag Post
HP Recommended

Regarding Port not supporting

hp 15 be002tu
Microsoft Windows 7 (32-bit)

As i discussed  regarding  port support  with the hp customer team their  said the OS updation is corrupt. their told change the OS. Now i re istalled the os but in my laptop all ports not supporting include lane also. All ports are detecting what can i do? Kindly reply me.

 

1 REPLY 1
Provost Provost
Provost
105543 96094 14839 22826
Message 2 of 2
128
Flag Post
HP Recommended

Regarding Port not supporting

Hi:

 

HP does not support your notebook for 32 bit operating systems.

 

I don't know what you mean by 'Port not supporting.'

 

If you need the USB 3 drivers for the USB 3 ports, you have to get the driver directly from Intel.

 

Download, unzip and run the setup.exe file from the link below...

 

https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation