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Locked

‎07-27-2020 02:04 AM

HP Recommended
Product: HP 15q-ds0000
Operating System: Microsoft Windows 10 (32-bit)

I have purchased HP notebook HP 15q-ds0000 laptop on 10.04.19. So the warranty has to end on 09.05.20. But due to the COVID19 lock down the warranty should have extent as per the lock down periods. But its not extended and also i am not able to claim warranty.

1 REPLY 1

‎07-27-2020 08:39 AM

HP Recommended

Hi @priscyma

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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