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priscyma
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Message 1 of 2
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Required warranty extension due to COVID 19

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HP 15q-ds0000
Microsoft Windows 10 (32-bit)

I have purchased HP notebook HP 15q-ds0000 laptop on 10.04.19. So the warranty has to end on 09.05.20. But due to the COVID19 lock down the warranty should have extent as per the lock down periods. But its not extended and also i am not able to claim warranty.

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @priscyma

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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