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1. HP pavilion 13s102tu. Recently I updated my hard drive to ssd. After updating, I installed windows but rotation of the system is not working. HP has removed the driver software from website, so I haven't installed drivers. Will it cause problems?

2. My older hard drive has a recovery partition but I don't know how to install windows from there. Could someone tell me the process?

3. In device manager, some drivers are showing yellow with exclamation mark, why so and how to resolve?

shubham6_0-1755476855815.png

 

 

 

8 REPLIES 8
HP Recommended

Missing drivers is one of the reasons the screen rotation doesn't work.

 

You need to install the Intel chipset driver to install most of those devices:

 

Intel Chipset Installation Utility and Driver

 

sp148947.exe

 

The PCI simple comms controller needs this driver:

 

Intel Management Engine Driver 

 

sp143121.exe

 

The PCI data acquisition and signal processing controller needs this driver:

 

Intel Dynamic Platform and Thermal Framework Client Driver 

 

sp96724.exe

 

See if these 3 drivers get the screen rotation to work:

 

Intel Sensor Hub Components Driver 

 

sp95176.exe

 

Intel Serial IO Driver

 

sp82020.exe

 

Intel Virtual Buttons Driver

 

sp95246.exe

 

You need this driver for one of the PCI devices:

 

Realtek PCIe Media Card Reader Driver

 

sp98820.exe

 

You can't use the recovery partition on a new drive.

 

HP Recommended

screen rotation don't work.

Intel Sensor Hub Components Driver failed to support.

shubham6_0-1755502617475.png

 

HP Recommended

Try this driver:

 

Intel Integrated Sensor Solution Driver

 

sp76509.exe

 

 

HP Recommended

same issue:

shubham6_0-1755522973512.png

 

HP Recommended

Sorry but I don't have any other suggestions for you to try.

 

Support for the model series has been retired, and all I could do was to find related drivers from other HP 360 notebooks made around the same period such as this model series which hasn't been retired yet but will be soon.

 

HP Pavilion 13-u100 x360 Convertible PC Software and Driver Downloads | HP® Support

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I have windows file in my hard drive. Can we search there for the drivers. If yes how?

In that drive recovery partition is also there, is it possible to install recovery from there. (Since the mother board has only one point so currently I am using that as external harddrive)

 

One more thing which I observed that sometime rotation lock feature automatic disable and laptop screen goes to portrait mode and at that time keyboard and TouchPad stops working. What should be the reason behind this?

HP Recommended

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HP Recommended

The only place the HP driver installation files would be stored would be in a SWSetup folder on the old drive if you did not delete that folder.

 

What the file numbers for the drivers you need would be, I would have no idea.

 

You can run the files that may sound like they might be the right ones and if they aren't you can cancel the installation because the package will open and tell you what the driver description is.

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