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vijaypalsingh
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STU0013: Locate laptop registration information not found

HP Pavilion x360 - 14-cd0077tu
Microsoft Windows 10 (64-bit)

This below message keeps coming on my laptop screen.

"STU0013: Locate laptop registration information not found."

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HP Support Agent
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STU0013: Locate laptop registration information not found

@vijaypalsingh,

 

Welcome to the HP Support Community!

  • Do you get this error when you start the computer?
  • Have you made any hardware or software changes on the computer?

Meanwhile, I recommend you update the BIOS, chipset and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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