• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

Hi In order  to let my grandchildren use a spare hp laptop that  I have I tried to set it to not to have to sign in with  a pin on power on, using instructions

that I found on you tube, but now on start up I get the message  'Something happened your pin isn't available click to set your pin again,'

'Set up my PIN' but when I click to reset it it just links back to the same  page, I can get into the bios and have the administrator password, but not where to go from here, any ideas please.

Thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.