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HP Recommended
Envy TS 17
Microsoft Windows 10 (64-bit)

After a Windows 10 update on Tuesday, my SimplePass would not work in Chrome.  I uninstalled SimplePass, restarted, and then downloaded it from the HP site.  I selected to install the Chrome Extension.  All went well with the new install with the exception of adding the Chrome Extension.  The website that the software tries to access will not load.- http://store.softexinc.com/hp/chrome-extension/?lang=en-US.  I have checked with multiple up/down sites and all say that this webpage is down for everyone.  I have also tried the uninstall/reinstall from two other sites with the same results.  I keep reading that Google is now disabling any extension, not from its web store.  Any suggestions are appreciated.

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