@Arickmond
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
You must set up HP SimplePass before you can register any website accounts. Follow these steps to register a website account:
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Open a web browser and navigate to a website where you have a password-protected account.
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Log on with your username and password for the website account.

An HP SimplePass screen displays.
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Select an option for saving the website account information in HP SimplePass.
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To save the website and log on information for this website account in HP SimplePass, click Yes.

HP SimplePass displays the Remember this password? prompt each time you log on to a website account that is not registered in HP SimplePass.
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To have HP SimplePass register this account, as well as automatically register your other website accounts:
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Click More options.

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Click Remember all sites.

HP SimplePass registers each website account automatically, the next time you log on to a website account.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee