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‎12-17-2023 12:57 PM - edited ‎12-30-2023 09:56 AM

HP Recommended

My bad. I was using a custom windows 11 image created with nlite. Apparently, some important components (services, features, drivers and/or similar) were removed and that prevented the sensors drivers from loading correctly. After using an "organic" unmodified image of windows 11 the sensor driver came up correctly.

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I just updated to windows 11 on a Zbook firefly 14 g8 and device manage is showing under "unknown" HID Sensor Collection V2 with the yellow triangle. Windows 11 has loaded all the drivers (Bios and firmware) via Windows Update so if somebody can tell me which driver to download from the HP drivers and support site that might do the trick, anyone? I just dont recognize any appropriate device from the list.

 

 

 

 

 

 

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