03-08-2017 04:03 PM
The left hinge of my laptop has suddenly come off due to which the whole screen and back cover keep opening up. This is ridicculous since i have used the laptop very carefully. This looks like a design flaw and HP must repair the laptop or replace it for me.
03-08-2017 04:06 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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