• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-30-2022 06:25 AM

HP Recommended
Product: HP EliteBook x360 1040 G8 Notebook PC IDS Base Model
Operating System: Ubuntu LTS

Hi there,

my laptop (HP EliteBook x360 1040 G8) is equipped with a fingerprint reader (06cb:00e9 Synaptics, Inc). I can't find a driver for this device, is anybody able to give me any advice ?

Thanks!

Category:
1 person had the same question
1 REPLY 1

‎01-13-2023 03:25 PM

HP Recommended

Unfortunately, HP doesn't provide linux drivers for their fingerprint reader.  I struggled for a week or so after getting my laptop before finding that it just wasn't supported at the hardware level with the then current kernel version.  You can follow the following article for getting it set up to see if it appears, but if it doesn't, chances are it won't be supported by either HP or kernel translation.

https://itsfoss.com/fingerprint-login-ubuntu/

2 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.