cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
TejaswiVykuntam
New member
2 1 0 1
Message 1 of 3
1,867
Flag Post

TPM issue on HP Pavilion Gaming 15-ec0xxx

HP Recommended
Pavilion Gaming 15-ec0xxx
Microsoft Windows 10 (64-bit)

I'm unable to successfully enable TPM in my BIOS. When I enable it and reboot into Windows, it reports that no TPM is found. If I go back to BIOS and check, it shows disabled. I tried restoring default settings, turning secure boot on and off but it's the same result always.

Screenshots 

2 REPLIES 2
banhien
Level 20
Level 20
100,041 39,081 12,996 27,307
Message 2 of 3
Flag Post
HP Recommended

@TejaswiVykuntam 

 

Does it have the TPM chip (hardware) first. Not all machines have TPM chip. Please try

 

            https://www.tomsguide.com/news/windows-11-wont-work-on-your-pc-without-a-tpm-how-to-check

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
TejaswiVykuntam
Author
New member
2 1 0 1
Message 3 of 3
Flag Post
HP Recommended

All AMD Ryzen Processors which are of either Zen or newer architectures have TPM built into them(AMD fTPM technology). Microsoft listed my processor(Ryzen 5 3550H, Zen+ architecture) on their website as Windows 11 compatible which means it should have TPM support.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation