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Technical Call from HP?

HP Envy 15 Notebook PC G0T59AV
Microsoft Windows 10 (64-bit)

I am getting a call from (800) 582-2507 and they say that they are HP employees.  They go on to tell me that my PC is sending error code to HP and they can helpme fix it.  They then point me to the "Administrative Events" in control panel to show me the errors.  At that point I told them that I do not believe they are HP employees and hung up.  I Never called them they called me because of the "errors" that HP is receiving from my PC.  They even claim they know the serial number of my PC.

 

Please confirm that this is a spam.

HP ENVY 15t Quad TouchSmart
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Technical Call from HP?

@neil154154

 

Hello;

Allow me to welcome you to the HP forums!

 

Unfortunately, YES -- this is a SCAM.


We don't know HOW, but HP customer information seems to be "out there" and swindlers are using that information to contact HP customers to con them out of their money.

 

There is a link on the HP support site mentioning this.

 

You did good not caving in to these folks.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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Technical Call from HP?

Hi,

It is Spam, Hp will not call you out of the blue and ask you to look on the computer for errors. Next they probably would have tried to corrupt the system in some way.

 

Hope it helps,

David

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jblossoms Student
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Technical Call from HP?

I have just received a call from 885967257, at this point I see this is not a valid number. However they called me to say that my computer is downloading virus material and they can show me what is being downloaded. I asked for a number to call them back because I was not able to get infront of my computer. Has anyone else experienced this??

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