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HP Recommended
Pavilion 15- Cx000 series
Microsoft Windows 10 (64-bit)

Hi,
Our laptop series cant take driver updates(on HP driver site). Last drivers on HP site Windows 10 (1903). But we are Windows 10(2004). There is no driver for 1909 or 2004. I cant find any driver for 2020 year. Other laptop series take the driver updates but we cant take them. Do HP software team forget our series? Or they dont support our series? I just want that. Because 5 years old HP laptop takes the driver update in 2020 year. We cant. Please help me and help the software team to tell our problem. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Phoenix55 New drivers for the Windows 10 2004 are still in progress, they may be released some time in the near future, and you will be notified on the same, if you've installed the HP Support Assistant: click here for details, that said, in meantime you'll need to install generic drivers from Microsoft or contact the manufacturer of the hardware component for updates on the same.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Phoenix55 New drivers for the Windows 10 2004 are still in progress, they may be released some time in the near future, and you will be notified on the same, if you've installed the HP Support Assistant: click here for details, that said, in meantime you'll need to install generic drivers from Microsoft or contact the manufacturer of the hardware component for updates on the same.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.