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HP omnibook ultra flilp 14 2-in-1.  I bought 2 of these, one with the core 7 and one with the core 9.    Neither seem to be able to adjust haptic touchpad force settings in windows settings.  The 7 one has a pretty light force amount that triggers the touchpad click.  The 9 one needs a fairly heavy force to get it to click.  But in windows settings for touchpad, although i can adjust the haptic buzz amount, i cannot adjust the actual force amount. Why?     Given these two are quite different in their force amounts i've tested side by side.  

7 REPLIES 7
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I have the latest windows updates and hp updates, bios firmware / driver updates etc. 

device manager shows synaptics precision touchpad filter driver

dzerzhinsky101_0-1767450810374.png

dzerzhinsky101_1-1767450834372.png

 

dzerzhinsky101_2-1767450861019.pngdzerzhinsky101_3-1767450885302.png

Event viewer a couple of events recorded: 

 

Device HID\SYNA3580&Col01\5&3411dff&0&0000 was started.

Driver Name: oem222.inf
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Service: mouhid
Lower Filters:
Upper Filters: SynTP

 

 

 

 

Device HID\SYNA3580&Col01\5&3411dff&0&0000 was configured.

Driver Name: oem222.inf
Driver Package ID: synpd.inf_amd64_e174907b6d28615d
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Driver Date: 05/13/2025
Driver Version: 19.5.35.314
Driver Provider: Synaptics
Driver Section: HP_GROUP01_ForcePad_RMIHID_No_AddSoftware_Inst
Driver Rank: 0xF90001
Matching Device ID: HID\SYNA3580&Col01
Outranked Drivers: oem186.inf:HID\SYNA3580&Col01:00F90001 msmouse.inf:HID_DEVICE_SYSTEM_MOUSE:00FF1004 input.inf:HID_DEVICE:00FF1006
Device Updated: true
Parent Device: ACPI\SYNA3580\4&1e48e22&0

 

 

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Hi @dzerzhinsky101,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP Omnibook Ultra 14 2-in-1 devices have different haptic touchpad click force requirements, and you’re unable to adjust the actual click force in Windows settings, even though the haptic vibration intensity can be changed. Let’s go through a few points and steps to clarify why this happens.

Understand haptic click vs force settings
The haptic touchpad uses a motor to simulate a click, and the "buzz" or vibration intensity can be adjusted in Windows.
However, the physical click force is controlled by the hardware mechanism and firmware, not Windows software, so it cannot always be changed in software.

Check driver and firmware differences
Even though both laptops are Omnibook Ultra 14, variations between Core i7 and Core i9 models can include different touchpad hardware or firmware versions, which explains the difference in required force.
The Synaptics Precision Touchpad driver only controls gesture sensitivity and haptic intensity, not the actual mechanical click threshold.

Verify touchpad settings in Synaptics software
Open the Synaptics settings (via Control Panel or Windows Settings → Touchpad → Additional settings).
You can adjust tap sensitivity, click zones, and haptic vibration, but the physical click force is generally not configurable unless explicitly supported by HP firmware.

Check for HP firmware updates
HP sometimes releases firmware updates for the touchpad to adjust click feel or haptic behavior.
Ensure both devices have the latest BIOS and device firmware, though currently there may not be a setting for adjusting click force.

Side-by-side hardware variation
Minor manufacturing differences between batches or different CPU models (Core i7 vs Core i9) can lead to different tactile force even with the same driver version.
This is normal and not usually adjustable through software.

Alternative adjustments
If the click force is uncomfortable, you can enable tap-to-click or on-screen gestures in Windows or Synaptics settings.
This allows clicks without physically pressing the touchpad.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


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What about the bios or Linux drivers if I could set it in the reboot into Windows and it would stay there the same? What about registry updates manually updating a value? If anybody knows thanks 

This is depressing. Force sensitivity is integral part of this such bad why would they leave it out on the driver? Can we get in touch with the driver updaters? Can they make it open source so we can control them or is there a synaptics made software to update such things?

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Hi @dzerzhinsky101,

 

Thank you fo r the response.

 

I understand your HP Omnibook Ultra Flip 14 2-in-1 touchpad click force feels noticeably different between the Core 7 and Core 9 systems, and you’re trying to find a way to adjust the actual force sensitivity through BIOS, Linux drivers, or registry changes. Let’s go through what is and isn’t possible with this touchpad design.

How haptic touchpad click force is controlled
The click “force” on a haptic touchpad is determined by the force sensor calibration stored in the touchpad’s firmware.
Windows, BIOS, and standard drivers only control feedback intensity and gestures, not the physical force threshold.

BIOS limitations
The BIOS does not expose touchpad force calibration options on this model.
BIOS only initializes the device and loads firmware values provided by HP and Synaptics.

Registry edits and manual tuning
There are no supported registry values that control physical click force for Synaptics ForcePad devices.
The Synaptics driver reads force thresholds directly from firmware and ignores manual registry overrides.

Linux drivers and cross-OS persistence
Linux drivers can adjust software behavior like tap sensitivity, but not hardware force calibration.
Even if Linux exposes experimental controls, the values do not write back to firmware and will not persist into Windows.

Why the two units feel different
ForcePads are factory-calibrated per unit, not per model.
Small hardware tolerances or different firmware calibration profiles between production batches can result in noticeable differences.

What can be adjusted
Haptic feedback strength (buzz intensity) can be changed in Windows settings.
Tap-to-click sensitivity and gesture behavior can be tuned to reduce reliance on physical clicks.

Practical workaround
Enable tap-to-click and secondary tap gestures to avoid heavy physical presses.
This is the only user-level method to compensate for a higher force threshold on one unit.

Important clarification
The absence of a force adjustment slider is not a missing driver feature—it is a deliberate hardware and firmware design choice. At this time, there is no supported method via BIOS, Windows, Linux, registry editing, or third-party Synaptics tools to change the physical click force on this model.

Your observation is valid, and your testing confirms a real difference, but unfortunately it is not software-adjustable on these systems.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

 ----------------------

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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"is not a missing driver feature—it is a deliberate hardware and firmware design choice."  -  You're claiming they deliberately left out an important feature which causes the track pad to be very difficult to click? 

 

You are wrong. 

 

That is a MISSING DRIVER FEATURE.  It is a foolish oversight, or an even more foolish decision to leave it out.

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Hi @dzerzhinsky101,

 

Welcome to the HP Support Community! 

 

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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I returned the computer for exact exchange.  Now it works fine. 

 

Microsoft surface laptops have a setting for this force adjustment .

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