10-17-2016 03:23 PM
My laptop recently forced an update and when it was done my touchpad was no longer working. I have tried double-clicking the left corner as well as searching 'mouse and touchpad settings'. When I do that under more options, what I have found is that I'm supposed to have a tab next to hardware for touchpad settings and I do not have that tab.
I have attempted every fix I can find on google and none of them have worked so far.
10-19-2016 11:24 AM
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Touchpad issue after Windows update. Is that right?
Thank you for sharing the issue details. I would like to help you.
I recommend you to try performing the updates for the following hardware and check if that fixes the issue
Hope this helps. Let me know for more.
I work on behalf of HP
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