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CollegeKid95 Student
Student
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Message 1 of 2
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HP Recommended

Touchpad

Envy Touchsmart m6 Sleekbook
Microsoft Windows 10 (32-bit)

Hi all!

 

My laptop recently forced an update and when it was done my touchpad was no longer working. I have tried double-clicking the left corner as well as searching 'mouse and touchpad settings'. When I do that under more options, what I have found is that I'm supposed to have a tab next to hardware for touchpad settings and I do not have that tab.

 

I have attempted every fix I can find on google and none of them have worked so far.

 

Any suggestions?

 

Thanks!

1 REPLY
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Touchpad

Hi@CollegeKid95,

 

Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Touchpad issue after Windows update. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you to try performing the updates for the following hardware and check if that fixes the issue

 

Touchpad: http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72088.exe

 

BIOS: http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76834.exe

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

Glad to help you. I work for HP

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