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HP Recommended
HP Notebook - 15-bs033cl
Microsoft Windows 10 (64-bit)

UAGA2X-8QMC0X-XD7URG-60RH03 WHAT IS THIS AND HOW DO I FIX IT

2 REPLIES 2
HP Recommended

@Drake20,

 

Welcome to our peer-to-peer HP Community Forum!

 

This failure message means that your primary (boot) drive has failed (or is about to fail) and needs to be replaced:

 

NonSequitur777_0-1706715278960.png

 

Kind Regards,

 

NonSequitur777


HP Recommended

@Drake20,

 

And, btw, I am sorry to hear about your HP Notebook - 15-Bs033cl boot drive failure. Installing a new drive involves a number of steps, and the exact process can vary depending on your laptop's make and model. Here is a general guide to help you through the process:

 

Note: Before proceeding, make sure to back up any important data if at all possible.

 

  1. Purchase a New Drive:

    • Identify the type and size of the drive your laptop uses (e.g., SSD/HDD SATA or NVMe, 2.5-inch or M.2).
    • Purchase a new drive with similar specifications. Ensure it has enough storage capacity for your needs.
  2. Gather Necessary Tools:

    • You might need a small screwdriver to open your laptop's case.
    • An external hard drive enclosure or adapter can be handy for transferring data from the old drive to the new one.
  3. Create a Bootable Installation Media:

  4. Install the New Drive:

    • Power off your laptop and disconnect it from any power source.
    • Remove the old drive by following your laptop's manual or online guides.
    • Install the new drive in the same slot and secure it in place.
  5. Install the Operating System:

    • Connect the bootable USB drive.
    • Power on your laptop and enter the BIOS/UEFI settings. You can do this by pressing a specific key during startup (e.g., Esc, Del, F2, F10).
    • Set the boot priority to the USB drive.
    • Save changes and exit, allowing the laptop to boot from the USB drive.
    • Follow the on-screen instructions to install the operating system on the new drive.
  6. Transfer Data (if needed):

    • If you have data on the old drive that you want to transfer, you can use an external enclosure or adapter to connect it to the laptop and copy the data to the new drive.
  7. Update Drivers and Software:

    • After the operating system is installed, update drivers and install necessary software to ensure optimal performance.
  8. Secure Erase or Dispose of the Old Drive:

    • If your old drive contains sensitive data, consider securely erasing it or physically destroying it before disposal.

 

If you're not comfortable doing this yourself, it may be worth seeking the assistance from a professional or a trusted knowledgeable friend or acquaintance.

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.