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‎08-31-2020 06:56 AM

HP Recommended
Product: Probook 440 G7
Operating System: Linux

Hello, the community!

I have an issue with the fingerprint on ProBook 440 g7, could someone help me with it, please?
How do I install the fingerprint driver and enable fingerprint pass?

I have tried several options, but it looks like I don't have a driver to use fingerprint.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-31-2020 09:49 AM

HP Recommended

@PavelKo 

It's almost certainly LACK of Linux drivers for the fingerprint reader, and HP does not provide any Linux drivers.

 

I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.

IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Your best bet for support with issues with Linux is to contact the support forum of the distro you are using.

Since you are using Ubuntu, go here: https://ubuntuforums.org/

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎08-31-2020 09:49 AM

HP Recommended

@PavelKo 

It's almost certainly LACK of Linux drivers for the fingerprint reader, and HP does not provide any Linux drivers.

 

I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.

IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Your best bet for support with issues with Linux is to contact the support forum of the distro you are using.

Since you are using Ubuntu, go here: https://ubuntuforums.org/

Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎09-01-2020 03:25 AM

HP Recommended

Thank you, I will check the drivers with the https://ubuntuforums.org/!

Was this reply helpful? Yes No
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